Shipping & Return Policy
🚚 Shipping Policy
Shipping Charges:
-
Free Shipping is available for all small items weighing up to 20 lbs (approx. 9 kg) within the USA and select other international locations — only if mutually agreed upon at the time of accepting the order.
-
Heavier items or fragile sculptures will have shipping charges calculated separately, based on their size, weight, packaging needs, and destination. Shipping estimates will be provided once we receive your order or inquiry.
-
All applicable customs duties, taxes, or import fees (if any) are the responsibility of the buyer.
Shipping Carriers:
Small items eligible for free shipping within the USA will be shipped via UPS, FedEx, or USPS, depending on the most secure and efficient option.
Packaging:
Each item is carefully packed using professional-grade materials to ensure safe delivery, especially for stone statues, antiques, and fragile artifacts.
Dispatch Time:
-
Ready-to-ship items will be dispatched immediately after the order is accepted.
-
Custom-made statues and sculptures may take 4 to 12 weeks, depending on the material and complexity. Estimated delivery time will be provided at the time of order acceptance.
🔁 Return & Exchange Policy
-
All sales are final. Due to the custom-made, fragile, and heritage nature of our products, we do not accept returns or exchanges under any circumstances.P
-
Please ensure that you review all product details, dimensions, photos, and special instructions before placing your order.